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Contributors

Scott Badger

ScottPictureScott possesses 14 years of senior management and consulting experience across a variety of industries. Previous clients include American Express, Allstate, Credit Suisse First Boston (formerly DLJ), Marriott International, Kmart, and TXU Communications. Scott regularly counsels organizations on how to create successful multi-channel direct marketing programs.

Scott is a rare combination of creative marketer and operational analyst. He has a track record in designing and implementing large, profitable direct response campaigns. Recent hits include multi-million dollar campaigns for two nutritional supplements (Pentabosol and Lucidal).

Scott received his MBA from Marymount University and B.S. degree from University of Maine. He enjoys swimming, sampling craft beers and traveling with his wife. He also loves to play with his two young sons who he claims have shown Olympic potential in swimming despite the fact they have yet to start kindergarten.

Sharity Medrano

SharityPictureSharity Medrano has 8 years of operations experience specializing in direct response marketing. Sharity thrives in the fast-pace of the direct response industry and has helped many organizations improve call center programs to improve customer acquisition, retention, and recovery.

Sharity previously served as operations director at a marketing management agency where she oversaw call center operations and quality assurance. Prior to this, Sharity served as operations manager at Great Falls Marketing where she managed campaign provisioning and setup, served as a liaison to multiple vendors, and was responsible for work force management to increase the profitability and performance for top performing brands such as Dual Action Cleanse, ScalpMed, Lucidal, and Nature Trade Center products.

Sharity attended Mid State College in Auburn, Maine. In her free time, she enjoys hearing her children laugh and volunteering at the local animal shelter. And when she feels like exploring her adventurous side, she enjoys going to the gun range to target practice and riding her Ninja motorcycle.

Joel Iverson

JoelPicJoel Iverson has more than 7 years experience in the direct response industry and heads up the firm’s Technology Practice and Analytics Group. He previously served as electronic retailing director at Astral Brands where he managed television and web-based retailing operations for top performing beauty and wellness brands including Aloette, Pur Minerals, and Theracyl. Joel enjoys helping companies successfully launch multi-channel campaigns by leveraging powerful technology tools and platforms.

Prior to Astral, Joel worked as a project manager with Vital Vision where he was involved with direct response campaigns for several industry heavyweights including the George Foreman Grill and Juiceman brands.

Joel earned a B.A. in Economics from the University of Virginia. In his free time, Joel enjoys biking, running, or visiting the local home improvement store to start (yet another) project. He is also an avid ‘home brewer’ who enjoys sampling his homemade concoctions.

Luana Crawford

LuanaPicLuana Crawford has six years experience overseeing daily accounting and operational activities for a variety of organizations. From financial statements, to budgeting, to cash flow analysis, her eagle eye helps capture, analyze and report on a campaign’s performance. The result: more accurate information, more timely reporting, and more profitable campaigns.

Luana knows that the ability to manage key metrics can improve the overall life time value of a campaign. She works in partnership with clients to create and implement customized accounting programs that meet a variety of needs including vendor management and yearly corporate tax preparation.

Luana has both a Master in Business degree and a B.S. in Accounting from Husson College. In her free time, she enjoys traveling with her husband and getting outside during Maine’s (few!) warmer months.